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  1. Go to Online Invoice Address Book. (Note: Make sure to translate the page into English)

  2. Enter the customer's name into the search field, like the sample below. Click on the search result that corresponds to the customer you are re looking for.

  3. Since Reception is the scanning partner for Inbound e-Documents (Transmission is for outbound), scroll down or navigate to the section related to "Reception."

  4. Find the value under "Appellant" and click on it.

  5. You will now see the details of the scanning partner. Within the scanning partner's details, locate and note down the Phone and Email address.

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