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  • Increase in quantity

  • Increase in price/amount

  • Increase in tax

  • Decrease in quantity

  • Decrease in price/amount

  • Decrease in tax

When making corrections, the increase or decrease scenario should be separated.

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Read the following topics below to know more about how to correct an invoice:

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To correct an invoice for an increase in quantity:

  1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

  2. Click the Create Correction button.

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  3. Select the Invoice as the correction type.

  4. Click the OK button. You will be directed to the new correction invoice page.

  5. Enter the additional quantity in the line item of the invoices.

  6. Remove the line items that do not need correction.

  7. Click the Save button.

  8. Click the Print button to see the invoice printout.

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To correct an invoice for an increase in price or amount:

  1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

  2. Click the Create Correction button.

  3. Select the Invoice as the correction type.

  4. Click the OK button. You will be directed to the new correction invoice page.

  5. Retain the quantity to 0.

  6. Enter the additional amount as a result of the price increase.

  7. Remove the line items that do not need correction.

  8. Click the Save button.

  9. Click the Print button to see the invoice printout.

Increasing the tax of a line item

To correct an invoice for an increase in tax rate or amount:

  1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

  2. Click the Create Correction button.

  3. Select the Invoice as the correction type.

  4. Click the OK button. You will be directed to the new correction invoice page.

  5. Retain the quantity to 0.

  6. If you are updating the tax rate, select the correct tax code to increase the tax rate, and afterward, enter the appropriate increase in pricethe tax amount.

  7. If you are updating the tax amount only, manually update the value with the amount to be added.

  8. Remove the line items that do not need correction.

  9. Click the Save button.

  10. Click the Print button to see the invoice printout.

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To correct an invoice for the decrease in quantity:

  1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

  2. Click the Create Correction button.

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  3. Select the Credit Memo as the correction type.

  4. Click the OK button. You will be directed to the new correction credit memo page.

  5. Enter the quantity in the line item of the invoices that needs to be reduced in the invoice line item. Note: This must be positive in the credit memo transaction.

  6. Remove the line items that do not need correction.

  7. Click the Save button.

  8. Click the Print button to see the invoice printout.

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To correct an invoice for the decrease in price or amount:

  1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

  2. Click the Create Correction button.

  3. Select the Credit Memo as the correction type.

  4. Click the OK button. You will be directed to the new correction credit memo page.

  5. Retain the quantity to 0.

  6. Enter the additional amount as a result of the price decrease.

  7. Remove the line items that do not need correction.

  8. Click the Save button.

  9. Click the Print button to see the invoice printout.

Increasing the

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tax of a line item

To correct an invoice for an increase in tax rate or amount:

  1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

  2. Click the Create Correction button.

  3. Select the Credit Memo as the correction type.

  4. Click the OK button. You will be directed to the new correction credit memo page.

  5. Retain the quantity to 0.

  6. If you are updating the tax rate, select the correct tax code to decrease the tax rate, and afterward, enter the appropriate decrease in the tax amount.

  7. If you are updating the tax amount only, manually update the value with the amount to be deducted.

  8. Remove the line items that do not need correction.

  9. Click the Save button.

  10. Click the Print button to see the invoice printout.

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