Table of Contents

Overview

The following corrections are supported:

• Increase in quantity

• Increase in price/amount

• Increase in tax

• Decrease in quantity

• Decrease in price/amount

• Decrease in tax

When making corrections, the increase or decrease scenario should be separated.

Increasing the quantity of a line item

To correct an invoice for an increase in quantity:

1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

2. Click the Create Correction button.

   Open

   

3. Select the Invoice as the correction type.

4. Click the OK button. You will be directed to the new correction invoice page.

5. Enter the additional quantity in the invoice line item.

6. Remove the line items that do not need correction.

7. Click the Save button.

8. Click the Print button to see the invoice printout.

Increasing the price of a line item

To correct an invoice for an increase in price or amount:

1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

2. Click the Create Correction button.

3. Select the Invoice as the correction type.

4. Click the OK button. You will be directed to the new correction invoice page.

5. Retain the quantity to 0.

6. Enter the additional amount as a result of the price increase.

7. Remove the line items that do not need correction.

8. Click the Save button.

9. Click the Print button to see the invoice printout.

Increasing the tax of a line item

To correct an invoice for an increase in tax rate or amount:

1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

2. Click the Create Correction button.

3. Select the Invoice as the correction type.

4. Click the OK button. You will be directed to the new correction invoice page.

5. If you are correcting an inventory item, swap the item with a non-inventory item and select the original item under the PL Correction Original Item column. Make sure to do the same for all relevant lines. Otherwise, immediately proceed with the next steps.

6. You can reverse the posting of the line you are correcting by entering quantities and amounts equal to the previous transaction line but with negative signs.

7. Afterward, create a new line with the new tax code, rate, and/or amount. In this new line, enter the appropriate tax code and tax amount.

8. Remove the line items that do not need correction.

9. Click the Save button.

10. Click the Print button to see the invoice printout.

Decreasing the quantity of an item line

To correct an invoice for the decrease in quantity:

1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

2. Click the Create Correction button.

   Open

   

3. Select the Credit Memo as the correction type.

4. Click the OK button. You will be directed to the new correction credit memo page.

5. Enter the quantity that needs to be reduced in the invoice line item. Note: This must be positive in the credit memo transaction.

6. Remove the line items that do not need correction.

7. Click the Save button.

8. Click the Print button to see the invoice printout.

Decreasing the price of an item line

To correct an invoice for the decrease in price or amount:

1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

2. Click the Create Correction button.

3. Select the Credit Memo as the correction type.

4. Click the OK button. You will be directed to the new correction credit memo page.

5. Retain the quantity to 0.

6. Enter the additional amount as a result of the price decrease.

7. Remove the line items that do not need correction.

8. Click the Save button.

9. Click the Print button to see the invoice printout.

Decreasing the tax of a line item

To correct an invoice for a decrease in tax rate or amount:

1. View the invoice that needs to be corrected. If previous corrections were performed, view the latest correction invoice/credit memo available.

2. Click the Create Correction button.

3. Select the Credit Memo as the correction type.

4. Click the OK button. You will be directed to the new correction credit memo page.

5. If you are correcting an inventory item, swap the item with a non-inventory item and select the original item under the PL Correction Original Item column. Make sure to do the same for all relevant lines. Otherwise, immediately proceed with the next steps.

6. Enter quantities and amounts equal to those in the previous transaction line to reverse the posting of the line you are correcting.

7. Afterward, create a new line with the new tax code, rate, and/or amount. In this new line, enter the appropriate tax code and tax amount. All quantities, rates, and amount fields must have a negative sign.

8. Remove the line items that do not need correction.

9. Click the Save button.

10. Click the Print button to see the invoice printout.