The supplier receives the vendor bills and opens and empties the envelopes. When emptied the envelopes, the content is sorted. Bills are straightened and any staples and paper clips are removed.
Non-invoices and invoices that cannot be optically read, such as badly torn or destroyed, unclear invoices or invoices larger than A4, will be forwarded to the customer on a daily or weekly basis. Sending will be charged separately.
All invoice attachments are scanned by default. Attachments are part of the invoice and move with the invoice during the process. Ads, customer magazines, price lists, catalogs, etc. are destroyed without scanning.
Parcels, registered letters and other items requiring acknowledgment received at the billing address will be returned to the sender.
Reminders and credit invoices are treated like normal vendor bills.
If the invoice lacks recipient information, it is returned to the sender.