The following corrections are supported:
Increase in quantity
Increase in price/amount
Decrease in quantity
Decrease in price/amount
When making corrections, the increase or decrease scenario should be separated.
See the following topics below on how to create a correction invoice:
Increasing the quantity of a line item
To correct an invoice for increase in quantity:
View the invoice that needs to be corrected.
Click the Create Correction button.
Select the Invoice as correction type.
Click the OK button. You will be directed to the new correction invoice page.
Enter the additional quantity in the line item of the invoices.
Remove the line items that do not need correction.
Click the Save button.
Click the Print button to see the invoice printout.
Increasing the price of a line item
To correct an invoice for increase in price or amount:
View the invoice that needs to be corrected.
Click the Create Correction button.
Select the Invoice as correction type.
Click the OK button. You will be directed to the new correction invoice page.
Retain the quantity to 0.
Enter the additional amount as a result of the increase in price.
Remove the line items that do not need correction.
Click the Save button.
Click the Print button to see the invoice printout.
Decreasing the quantity of an item line
To correct an invoice for decrease in quantity:
View the invoice that needs to be corrected.
Click the Create Correction button.
Select the Credit Memo as correction type.
Click the OK button. You will be directed to the new correction credit memo page.
Enter the quantity in the line item of the invoices that needs to be reduced. Note: This must be positive in the credit memo transaction.
Remove the line items that do not need correction.
Click the Save button.
Click the Print button to see the invoice printout.
Decreasing the price of an item line
To correct an invoice for decrease in price or amount:
View the invoice that needs to be corrected.
Click the Create Correction button.
Select the Credit Memo as correction type.
Click the OK button. You will be directed to the new correction credit memo page.
Retain the quantity to 0.
Enter the additional amount as a result of the increase in price.
Remove the line items that do not need correction.
Click the Save button.
Click the Print button to see the invoice printout.
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