Most Common Conversion Errors
Below you can find a list of most common conversion issues and possible solutions for them:
Error Description | Suggested Resolution |
Vendor creation errors | "Check the integration role · Check that all needed permissions are provided · Check that the role is distributed to all subsidiaries" |
When user/approver edits the transaction, the list of approvers gets cleared. | "DO NOT RESTRICT EMPLOYEE FIELDS" on the role record must be set to TRUE. |
You have entered an invalid field value XY for the following fields: subsidiary | Vendor was fouund using Bank Account Number, but the XML subsidiary VAT is linked to a different subsidiary than the one on the vendor record. Resolution: Add subsidiary to vendor record |
You must enter at least one line item for this transaction | Set default expense account on vendor INFlow preference |
Approval isn't moving to the approved state | Subsidiary on the account setup is not distributed to the subsidiary on the vendor bill |
Record has been changed during conversion | Refactor UE matching script. Error is during sublist operations for expense (or bills) |
Error Details: You cannot initialize vendorbill: invalid reference XXXXXX | Linked PO cannot be billed yet (usually needs to be receved first) |
Duplicate XML file reference fields | The script [STA] E-Document Inbound UE is not deployed to all roles. |
Bill gets linked to vendor's primary subsidiary and not the subsidiary on the inbound XML/PDF | There are duplicated INFlow fields in subsidiary record (Company EDI) |